Frequently Asked Questions
1. What products does Hengsheng Technology supply? We supply second-hand ceramic inkjet printers, printheads, circuit boards, ink pumps, filters, and other spare parts. We also provide printhead cleaning and testing machines, along with related technical support. 2. Do you supply second-hand ceramic inkjet printers? Yes. We offer a variety of second-hand ceramic inkjet printers. Based on your production requirements and existing setup, we can help identify suitable models and configurations. Prices vary depending on the machine model, configuration, and condition. 3. How can I confirm whether a spare part is compatible with my printer? Please provide your printer brand and model, the part number, and clear photos of the original component, if available. Our team can help check the product information and compatibility before you place an order. 4. Are your spare parts new or second-hand? We supply both new and second-hand spare parts. Availability and condition vary by item, and some second-hand parts are available from stock. Please contact us to confirm the current availability and condition of the specific part you need. 5. Do you provide printhead cleaning and testing machines? Yes. We independently develop printhead cleaning and testing machines for relevant inkjet printing applications. Please share your printhead brand and model so we can discuss equipment compatibility and suitable options. 6. Do you provide technical support and maintenance services? Yes. Depending on the product and service requirements, we provide technical assistance with product selection, compatibility checks, equipment inspection, testing, and maintenance. Please describe your equipment and the issue you are experiencing so we can better understand your needs. 7. Do you offer international shipping, and how can I get a quotation? Yes. We arrange international shipping by sea and other suitable shipping methods for available equipment and spare parts. To request a quotation, please send us the product name or model, required quantity, destination country, and any relevant specifications. We will confirm availability, pricing, and shipping options.